Effective Date: 01-01-2025
Welcome to Sathrangi.com! These Terms and Conditions (“Terms”) govern your use of our website and the purchase of our home decor and handicraft products. By accessing or using our website, you agree to comply with these Terms. Please read them carefully.
1. General Information
1.1. Sathrangi.com is operated by IEKAGA DECORS, located at Building No : #1207/343 & 1207/1/343/1, 9th Main, 7th Sector HSR Layout Bengaluru – 560102
1.2. By using our website or placing an order, you agree to these Terms, our Privacy Policy, and any other policies or notices posted on our website.
2. Eligibility
2.1. You must be at least 18 years old or have parental/guardian consent to use this website.
2.2. By creating an account or placing an order, you confirm that the information provided is accurate and complete.
3. Products
3.1. Our products are handcrafted and may vary slightly in design, color, and size. These variations are not considered defects but are part of the charm of handmade items.
3.2. Product descriptions, images, and specifications on the website are provided for informational purposes. We strive for accuracy but cannot guarantee the exact representation of colors due to screen differences.
4. Orders and Payments
4.1. All orders are subject to availability and confirmation of payment.
4.2. Prices listed on the website are inclusive of applicable taxes unless stated otherwise. Shipping costs, if any, will be displayed at checkout.
4.3. We accept payments through secure payment gateways. Your financial information is not stored on our servers.
5. Shipping and Delivery
5.1. We deliver to specified locations listed on the website. Delivery times are estimates and may vary due to unforeseen circumstances.
5.2. The risk of loss and title for products pass to you upon delivery.
6. Returns and Refunds
6.1. Returns are accepted within 14 days of delivery if the product is unused, in original packaging, and accompanied by proof of purchase.
6.2. Custom-made or personalized items are non-refundable unless damaged or defective upon arrival.
6.3. Refunds, if applicable, will be processed to the original payment method within 7-10 business days.
7. User Accounts
7.1. You are responsible for maintaining the confidentiality of your account and password.
7.2. Notify us immediately of unauthorized access or breaches.
8. Intellectual Property
8.1. All content on Sathrangi.com, including text, images, graphics, and trademarks, is the property of IEKAGA DECORS or its licensors and is protected under intellectual property laws.
8.2. You may not reproduce, distribute, or use our content without prior written consent.
9. Prohibited Activities
You agree not to:
• Use the website for illegal purposes.
• Interfere with the website’s operation or compromise its security.
• Misuse any content or services provided.
10. Limitation of Liability
10.1. We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
10.2. Our maximum liability to you, for any reason, is limited to the total amount paid by you for the purchased product.
11. Governing Law
These Terms are governed by the laws of Karnataka, India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Karnataka.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on the website. Your continued use of the website signifies your acceptance of the revised Terms.
13. Contact Us
For questions or concerns regarding these Terms, please contact us at:
Email: sathrangidecors@gmail.com
Phone: 9606208670
Thank you for shopping with Sathrangi.com, where every product tells a story!